Tristar Facial Massage & Spa

1) If you must cancel your appointment, please give at least 24 hours’ notice to avoid cancellation fees. A 30% cancellation fee will be charged for appointments cancelled less than 24 hours before the appointment start time, and for any no-shows a 30% cancellation fee will also be applied. 2) Please arrive on scheduled time, arriving 15 minutes late will be considered a No Show and a immediate Cancellation. 3) Please ensure your eyes are free from makeup or any other impurities before appointment. 4) To preserve a calm, elevated, and uninterrupted experience, children are not permitted during appointments. For safety and liability reasons, children may not be left unattended in the salon. If you arrive with a child, your appointment may need to be rescheduled, and the cancellation policy may apply. 5) Disclaimer: We kindly inform you that IF you arrive with heavily soiled lashes and require a more extensive lash shampooing due to significant makeup buildup or other factors prior to your service, please note that a (Lash Bath Deep Clean) fee of $7 will be automatically added to your service. Thank you for your understanding! 6) All services are final, refunds are not offered on services rendered.